SHIPPING COSTS AND TIMES

Amae Capsule ships globally. Shipping costs vary depending on the order amount and destination.

• Free Shipping: Orders over €59.99 are eligible for free shipping both in Italy and worldwide.
• Paid Shipping: For orders under €59.99, the shipping cost is €5.00.

Shipments are processed Monday through Friday. Order processing occurs the next business day after receiving the order (for orders placed over the weekend, processing will happen on Monday).

• Italy/Rest of the World: Estimated delivery time for orders within Italy and the Rest of the World is between 10 and 15 business days from the order confirmation.
• Other Countries: For the following destinations, estimated delivery time is between 13 and 18 business days: Romania, Czech Republic, Luxembourg, Bulgaria, Croatia, Slovenia, Slovakia, Poland, Greece, Mexico, Switzerland, Monaco.

When the order is placed, Amae Capsule sends an immediate confirmation via email. Then, once the order is shipped, you will receive a second email containing the tracking number. The package will be traceable the day after receiving the email with the tracking number.

The estimated delivery times are purely indicative and not binding. In case of delays, partial deliveries, or discrepancies in shipping times, the customer will not have the right to refuse the goods or request compensation or indemnity.

Amae Capsule is not responsible for delays due to force majeure, such as unforeseen events beyond the company's control, including natural disasters, strikes, customs delays, or other third-party related circumstances.

Furthermore, the website www.amaecapsule.com is not liable for any delays caused by couriers.

Amae Capsule is not responsible for any customs duties or taxes that may be applied, as these will be borne by the customer.

Shipping Times During the New Collection Production Period

Please note that due to the production phase of the new collection, shipping times may be extended by up to 10 business days. This period applies to orders placed between January and mid-February. We apologize for any inconvenience and assure you that we are working to complete and ship orders as quickly as possible.